Privacy Policy Last updated: 24/02/2024
We (Us), (Our) safeguard your personal information. This notice details what we gather regarding visitors and users of Mercer Vaultcrest (the Website), the reasons for its use, and available options. Contact: [email protected].
Our promises
We strive for openness regarding data gathering and handling; limit usage to stated purposes; support exercise of privacy rights under applicable regulations; and employ suitable technical and procedural protections for information, while acknowledging that perfect security cannot be guaranteed for any online service.
Coverage and terminology
(Personal Data) refers to details connected to an identified or identifiable individual. (Processing) covers gathering, storing, utilising, distributing, and removing information. The Website targets users aged 18 and above. Should information concerning minors be detected, it may be removed per relevant standards.
Information we gather
Usage of the Website or Services may involve collection of technical details (including IP address, equipment and browser information, visited sections, time records, and error reports) plus details provided voluntarily (such as name, email address, and contact number when requesting connection to external trading services). Certain technical details may not link to specific individuals.
Providing Personal Data remains optional, though certain connections or features may become unavailable without it.
Objectives and legal foundations
Personal Data processing supports Website operation, response to questions, linking to external platforms upon request, regulatory compliance, service protection, performance enhancement and analysis where justified, and protection of legal positions. Depending on context, we rely on consent, legitimate interests, and/or regulatory requirements as appropriate.
| Common objective | Common legal foundation | |
| 1 | Share your information with an external platform you request us to introduce | Consent / actions preliminary to contract upon your request |
| 2 | Assistance, protection, fraud avoidance, evaluation, and operational management | Legitimate interests and/or regulatory obligation |
Distribution and cross-border movement
Information may be shared with providers handling hosting, evaluation or Website support under confidentiality requirements; with external trading services upon your introduction request; with professional consultants; with official bodies when mandated; and with entities involved in business transfers. Processing may occur outside your location; where needed, recognised protections such as standard contract provisions apply.
Cookies and comparable mechanisms
We and partners may utilise cookies and similar technologies for core functions, preference management, evaluation, and permitted promotional activities. Browser settings allow cookie management; restricting certain cookies may impact features. This service does not process Do-Not-Track requests.
| Category | Objective |
| Strictly necessary | Protection, session management, and fundamental site operations. |
| Functional / performance | Store preferences and assess overall usage to refine the Website. |
Duration of retention
Personal Data is retained only for the time required to fulfil stated objectives and satisfy legal, accounting or reporting needs, after which deletion or anonymisation occurs where feasible. Connections to partners may follow separate retention practices disclosed by those entities.
Protection and external websites
Reasonable protective steps are taken, yet internet transmission always involves some risk. The Website may contain connections to external sites whose practices follow their independent policies, separate from this notice.
Your entitlements
Under applicable regulations, requests for access, correction, removal, limitation, transfer, or objection to specific handling, plus withdrawal of consent where relevant, may be submitted. Contact [email protected] to action these rights.
Updates
This notice may be revised by publishing an updated version on the Website. Significant modifications may receive additional notification where suitable. Ongoing usage after revisions indicates acceptance of changes where permitted by law.